FAQ - MyFynds

1. When will my order ship?

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

2. How long does shipping take?

U.S. Orders: Estimated delivery is 7–14 business days after processing.

International Orders: Estimated delivery is 14–31 business days, depending on the destination.

3. How can I track my order?

As soon as your order ships, you will receive tracking details via email. You can also track your order anytime on our Track Your Order page using your order number or tracking ID.

4. Do you accept returns or exchanges?

Yes! We accept returns within 30 days of delivery. Items must be unused and in original packaging. To initiate a return, please contact our support team with your order number and reason for return.

5. What if I received a damaged or incorrect item?

We’re sorry for the inconvenience. If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order. We’ll make it right by sending a replacement or issuing a refund.

6. What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept secure payments via PayPal, Apple Pay, and Google Pay.

7. Can I change or cancel my order after placing it?

If your order hasn't been processed yet, we may be able to change or cancel it. Please contact us as soon as possible with your order number. Once an order is shipped, we’re unable to make changes.

8. Do you ship internationally?

Yes, we ship worldwide! International delivery times vary but typically range from 14–31 business days depending on your location.

9. Will I be charged customs or duties for international shipping?

International orders may be subject to customs fees or import duties. These charges are determined by your country’s customs office and are the responsibility of the customer.

10. How can I contact customer support?

You can reach our support team via email at myfyndsstore@gmail.com. We aim to respond to all inquiries within 24–48 business hours.